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WebLink In The Vehicle
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WebLink Host smartphone app
WebLink Host App

Get the WebLink Host Mobile App

WebLink converts your vehicle into a connected car, allowing you to safely and easily enjoy your favorite smartphone apps on the go. Personalize your experience with any vehicle, anytime, anywhere.

WebLink Quick Start Guide

Step 1: Download and Install the WebLink Host App

iOS

  1. Open the App Store, Search and Download WebLink Host
  2. Open the app and Accept the Terms and Conditions
  3. Allow Permissions for:
    • Location: “Allow While Using App”
    • Calendar: “Allow Full Access”
    • Photos: “Allow Full Access”
    • Media & Apple Music: “Allow”

Android

  1. Open the Google Play Store, Search and Download WebLink Host
  2. Open the app and Accept the Terms and Conditions
  3. Allow Permissions for:
    • Location: “While using the app”
    • Background Services: “Allow all the time”
    • Calendar: “Allow”
    • Files and Media: “Allow all”
    • Nearby Devices: “Allow”
    • Overlays: Enable ‘Appear on top’
  4. For Xiaomi/Huawei users:
    • Enable Background Activity in battery settings

Step 2: Connect Your Smartphone to the Vehicle

  1. Use a certified USB cable that allows for both charging and data transfer to connect your phone to the vehicle’s USB port
  2. Ensure Bluetooth is turned ON (Manually pair your phone to your vehicle’s display, if necessary)
  3. Tap WebLink on your vehicle’s display and wait for all apps to download on your phone
  4. Keep the WebLink Host app open and in the foreground of your phone

Tutorials

Connection Guide

  1. Download WebLink Host on your smartphone.
  2. Launch WebLink on your smartphone and accept the Terms of Service.
  3. Connect your smartphone to your vehicle screen with a certified USB cable. Follow your vehicle screen’s manual to locate the correct USB port.

Note:

  • Keep your smartphone unlocked and WebLink open in the foreground to maintain the connection.
  • Additional steps may be necessary, depending on your smartphone or vehicle screen. These steps may include enabling WebLink on your vehicle screen or activating Siri for iOS.

Home Screen Customization

Customize your vehicle screen’s app display through the Apps menu in your smartphone’s WebLink app. Enable or disable apps, change home screen widgets, and modify the app order on your WebLink home screen.

  1. Open WebLink on your smartphone connected to your vehicle screen.
  2. Tap Apps to customize app order, widget size, and visibility on your vehicle’s home screen.
  3. Rearrange apps by dragging them or select a preset from the Sorting menu.
  4. Choose an app from the Apps menu to set widget size and display options.
  5. To remove an app from the home screen, disable the app toggle in the Apps menu.

Note:
Not all applications support home screen widgets.

On iOS

  1. Download and Install the WebLink Host App from the App Store
    • Follow the Quick Start Guide on How to Download the WebLink Host App
  2. Enable Assistive Touch
    • After setup is complete:
      • Go to Settings > Accessibility > Touch > Assistive Touch
      • Turn Assistive Touch ON
    • Within the Assistive Touch menu:
      • Tap Perform Touch Gestures
      • Adjust based on your preference:
        • ON = Allows swiping (longer button presses)
        • OFF = Better button response (no swipe)
  3. Connect Your iPhone to Your Vehicle
    • Use an Apple-certified USB cable to connect your iPhone to your vehicle’s USB port
    • Ensure Bluetooth is ON
    • Wait for “Apps Downloading” to complete on your iPhone screen
  4. Start Waze
    • On your vehicle’s display, tap the WebLink icon, then select Waze
    • Follow on-screen instructions

On Android

1. Download and Install the WebLink Host App from the Google Play Store

2. Follow the Quick Start Guide to Set Up WebLink

3. On Your Vehicle’s Screen, tap “WebLink” then tap “Cast”

4. Enable Accessibility for WebLink Host

On your Android phone:

  • Go to: Settings > Accessibility > Installed Apps > WebLink Host > Enable

  • Tap the Back arrow to return to the WebLink Host app

5. Tap “Cast” Again on the Vehicle Screen

6. Grant Notification Access to WebLink Host

On your Android phone:

    • Go to: Settings > Notifications > Notification Access > WebLink Host > Enable

    • Tap the Back arrow to return to the WebLink Host app

After Allowing Permissions

  1. Launch Waze on your vehicle screen
  2. Tap Start Now on your smartphone
  3. You will now see your smartphone display projected onto your vehicle screen
  4. Input your desired destination on your smartphone to begin navigating

Note: Your vehicle screen will use your smartphone orientation. To view in landscape orientation, your smartphone will need to be in landscape orientation.

On iOS

  1. Download and Install the WebLink Host App from the App Store
    • Follow the Quick Start Guide on How to Download the WebLink Host App
  2. Enable Assistive Touch
    • After setup is complete:
      • Go to Settings > Accessibility > Touch > Assistive Touch
      • Turn Assistive Touch ON
    • Within the Assistive Touch menu:
      • Tap Perform Touch Gestures
      • Adjust based on your preference:
        • ON = Allows swiping (longer button presses)
        • OFF = Better button response (no swipe)
  3. Connect Your iPhone to Your Vehicle
    • Use an Apple-certified USB cable to connect your iPhone to your vehicle’s USB port
    • Ensure Bluetooth is ON
    • Wait for “Apps Downloading” to complete on your iPhone screen
  4. Start WebLink Cast
    • On your vehicle’s display, tap the WebLink icon, then select Cast
    • Follow on-screen instructions

On Android

1. Download and Install the WebLink Host App from the Google Play Store

2. Follow the Quick Start Guide to Set Up WebLink

3. On Your Vehicle’s Screen, tap “WebLink” then tap “Cast”

4. Enable Accessibility for WebLink Host

On your Android phone:

  • Go to: Settings > Accessibility > Installed Apps > WebLink Host > Enable

  • Tap the Back arrow to return to the WebLink Host app

5. Tap “Cast” Again on the Vehicle Screen

6. Grant Notification Access to WebLink Host

On your Android phone:

    • Go to: Settings > Notifications > Notification Access > WebLink Host > Enable

    • Tap the Back arrow to return to the WebLink Host app

7. Tap “Cast” Again on the Vehicle Screen

  • WebLink Cast will now cast your phone to the vehicle’s display

Note:

  • Your vehicle screen will use your smartphone’s orientation. To use landscape orientation, your smartphone will need to be in landscape orientation.
  • Smartphone apps available within WebLink Cast are provided by third parties and are subject to change or discontinuation without notice.
  • Certain apps may restrict some functions, such as video and music playback.
  • For safety reasons, some apps cannot be used while driving.
  • If you experience issues with calibration, please see below Troubleshooting > Issues with Cast > “When I launch WebLink Cast on iOS, I see an error message stating ‘Weblink calibration failed’ or ‘WebLink Cast failed to load’.

Overview

The WebLink Music app allows you to play music stored on your smartphone through your vehicle speakers.

Home

  • Sort your music library by category using the top bar dropdown.
  • Use the Search button to find your favorite tunes. Tap on any result to start playing.
  • Tap the Now Playing button to see what’s currently playing.

Now Playing

  • View album art and easily control what’s playing.
  • Use the Search button to find your favorite tunes. Tap on any result to start playing.
  • Tap on List to see what’s playing next.

Widget

  • The Music home screen widget allows you to easily control what’s playing right from your home screen. To customize your widgets, go to Apps inside WebLink on your smartphone.

Overview

The YouTube app allows you to watch all of your favorite content right on your vehicle screen.

Trending

  • The first screen shows you what’s trending on YouTube.
  • Tap on any video to instantly start watching it right on your vehicle screen.
  • Tap the top bar dropdown to explore other sections of the app.

Home

  • Home allows you to explore videos by category.

Now Playing

  • Watch videos and easily control what’s playing.
  • Use the Search button to find YouTube videos.
  • Tap on List to see what videos are coming up next.

Signing In

Sign in to your YouTube account to personalize your viewing experience:

  1. Navigate to the Accounts menu in WebLink on your smartphone.
  2. Tap the toggle button and then Continue to sign in.
  3. Allow WebLink Host to access your account.
  4. You may have to restart WebLink on your smartphone.
  5. Now that you are logged in, use the top bar dropdown on your vehicle screen to browse through Liked Videos, My Playlists, and Subscriptions

Liked Videos, My Playlists, Subscriptions

  • These screens are accessible via the top bar dropdown after you signed in using the Accounts menu in WebLink on your smartphone.

Note: For safety reasons, YouTube is not available while driving.

Troubleshooting

Are you experiencing difficulties? Try the steps below.

Getting Connected & Started

If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:

  1. Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
  2. Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
  3. If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
  4. Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
  5. Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
  6. Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
  7. On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
  8. Keep your smartphone unlocked while using WebLink.

If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:

  1. Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
  2. Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
  3. If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
  4. Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
  5. Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
  6. Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
  7. On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
  8. Keep your smartphone unlocked while using WebLink.

If you see an error message, WebLink is having issues connecting to the server. Check your internet connection or try again later.

If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:

  1. Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
  2. Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
  3. If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
  4. Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
  5. Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
  6. Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
  7. On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
  8. Keep your smartphone unlocked while using WebLink.

Battery optimization may be enabled or required permissions need to be granted.

Android 8.0+ or iOS 14+ are supported. For the best Cast experience, please use iOS 16+.

Please restart the phone and head unit, check for firmware or app updates, and try a different USB cable.

Yes, a mobile data or Wi-Fi connection is required to access some WebLink apps, which includes ShoutCAST, Waze, Weather, Yelp, and YouTube.

Regional laws, vehicle restrictions, or manufacturer-based restrictions may limit access to certain apps. Please check your vehicle or vehicle display’s manual for more information.

Permissions & Settings

iOS Devices

When prompted, please allow the following permissions:

    • Location → “Allow While Using App”

    • Calendar → “Allow Full Access”

    • Photos → “Allow Full Access”

    • Media & Apple Music → “Allow”

These permissions are used to enable app features such as calendar syncing, media playback, and displaying content correctly on your vehicle screen.

Android Devices

Grant the following permissions when prompted:

    • Location → “While using the app”

    • Background Services → “Allow all the time”

    • Calendar → “Allow”

    • Files and Media → “Allow all”

    • Nearby Devices → “Allow”

    • Overlays → Enable “Appear on top”

These settings help WebLink maintain a stable connection, access your media library, and display apps properly on your vehicle screen.

Note for Xiaomi and Huawei users:
Go to your device’s Battery Settings and enable Background Activity for WebLink Host to prevent unexpected disconnections.

If you’re unsure whether all permissions have been granted, you can check in your phone’s Settings > Apps > WebLink Host > Permissions.

If you’ve accepted all permissions but WebLink Cast is still not launching, please follow the platform-specific steps below to ensure all required settings are enabled:

On iOS

Even after accepting permissions, AssistiveTouch must be enabled for Cast to function properly.

  1. Enable AssistiveTouch:
    Go to: Settings > Accessibility > Touch > AssistiveTouch
    Toggle AssistiveTouch ON

  2. Within the AssistiveTouch menu:

    • Tap Perform Touch Gestures

    • Set according to your needs:

      • ON = Allows swipe gestures (but may delay button response)

      • OFF = Improves button response (but disables swipe)

  3. Check Your Connection:

    • Use an Apple-certified USB cable

    • Ensure Bluetooth is ON

    • Wait until your phone shows “Apps Downloading” before launching Cast

  4. Try Again:

    • On your vehicle display, tap the WebLink icon, then Cast

    • Follow any remaining on-screen prompts on both phone and vehicle

On Android

In addition to granting all permissions, Accessibility and Notification Access must be enabled manually in system settings:

  1. Enable Accessibility:

    • Go to: Settings > Accessibility > Installed Apps > WebLink Host > Enable

    • Tap Back to return to the WebLink Host app

  2. Grant Notification Access:

    • Go to: Settings > Notifications > Notification Access > WebLink Host > Enable

    • Tap Back to return to the WebLink Host app

  3. Try Again:

    • On your vehicle’s screen, tap WebLink, then Cast again

Still Not Working?

  • Check for OS-level restrictions (especially on Xiaomi/Huawei) under:

    • Battery Settings > Allow Background Activity

  • Confirm your USB cable supports data transfer

  • If using Android 14 or newer, Cast touch calibration may be limited on some phones

If issues persist, please contact us at weblink_support@abaltatech.com with your phone model, OS version, and head unit details. We’re here to help!

Some Android devices—especially OPPO, Xiaomi, and Huawei—have strict battery optimization settings that can interrupt WebLink’s connection or prevent WebLink Cast from launching. To keep WebLink running smoothly in the background, please follow the steps below for your device brand:

OPPO

  1. Go to: Settings > App Management > WebLink Host

  2. Tap Battery Usage

  3. Set to “Allow Background Activity”

  4. Also check:

    • Settings > Battery > Battery Optimization

    • Set WebLink Host to “Don’t optimize”

Xiaomi

  1. Go to: Settings > Apps > Manage Apps > WebLink Host

  2. Tap Battery Saver

  3. Choose No restrictions

  4. Also check:

    • Settings > Battery & performance > App battery saver

    • Find WebLink Host and select No restrictions

Huawei

  1. Go to: Settings > Apps > WebLink Host

  2. Tap Battery

  3. Toggle “Allow background activity” ON

  4. Also check:

    • Settings > Battery > App launch

    • Disable “Manage automatically” for WebLink Host

    • Enable Auto-launch, Secondary launch, and Run in background

These settings help ensure WebLink stays active while connected to your vehicle.
Still having trouble? Contact us at weblink_support@abaltatech.com and we’ll walk you through it.

On some Android phones, especially those from manufacturers like Xiaomi, OPPO, Vivo, or Huawei, you may need to manually enable autostart to ensure WebLink launches properly when connected to your vehicle.

Why this matters:

If autostart is disabled, WebLink Host may not open automatically or could be stopped in the background, causing connection or Cast issues.

How to enable autostart (by brand):

🔸 Xiaomi / Redmi

  1. Go to: Settings > Apps > Manage apps

  2. Find and tap WebLink Host

  3. Tap Autostart

  4. Toggle ON

🔸 OPPO / Realme

  1. Go to: Settings > App Management > WebLink Host

  2. Tap Battery usage

  3. Enable “Allow Background Activity”

  4. Go to: Settings > App Startup Management

  5. Find WebLink Host and toggle Allow Auto-start

🔸 Huawei

  1. Go to: Settings > Apps > WebLink Host > Battery

  2. Tap App launch

  3. Disable “Manage automatically”

  4. Manually enable:

    • Auto-launch

    • Secondary launch

    • Run in background

🔸 Vivo

  1. Go to: Settings > Battery > High background power consumption

  2. Enable WebLink Host

  3. Go to: iManager > App startup manager

  4. Toggle WebLink Host to Allow

Still unsure which settings apply to your device?
Contact us at weblink_support@abaltatech.com, and we’ll guide you step-by-step.

These two settings may sound similar, but they control different things—and both can affect how WebLink works on your phone.

Battery Optimization

This setting tells your phone whether it’s allowed to automatically restrict apps to save power.

  • When ON: Your phone may close WebLink in the background or limit its functions (like Cast or USB detection).

  • When OFF / Not optimized: WebLink can stay active when needed, even if you’re not interacting with your phone.

To disable:
Go to: Settings > Battery > Battery Optimization > WebLink Host > Don't optimize

Background Activity

This setting allows WebLink to keep running even when the app is not on screen.

  • If disabled, your phone may pause or shut down WebLink in the background, leading to unexpected disconnections.

To enable:
Go to: Settings > Apps > WebLink Host > Battery > Allow background activity

For best performance:
Turn Battery Optimization OFF
and make sure Background Activity is ON

Still have questions? Email us anytime at weblink_support@abaltatech.com and we’ll be happy to help.

Audio & Sound Issues

If you’re not hearing any sound while using WebLink Cast, it’s often due to either Bluetooth settings, app limitations, or device-specific configurations. Below are some common reasons and how to fix them:

1. Check Bluetooth Audio Output

WebLink Cast requires Bluetooth to transmit audio from your phone to your vehicle.

  • Make sure your phone is paired and connected via Bluetooth to your car’s system.

  • On your vehicle screen, confirm Bluetooth is selected as the audio source (not USB or Radio).

  • Try disconnecting and reconnecting Bluetooth if audio still doesn’t play.

2. Some Apps Mute When Casting

Certain apps (like YouTube or streaming services) may disable audio while casting due to content protection rules.

  • Try switching to a different app (like Music Player or Waze) to check if audio works there.

  • If other apps work, the issue is likely app-specific and not a WebLink issue.

3. Phone Volume Settings

  • Ensure your media volume is turned up on your phone.

  • Avoid using Silent Mode or Do Not Disturb, which may block audio output.

4. For iOS Users:

If audio isn’t working even when Bluetooth is connected:

  • Open Control Center

  • Tap the AirPlay icon (now Playing section)

  • Ensure your car is selected as the audio output device

Still not working?

Try restarting both your phone and head unit, then relaunch WebLink Cast.
If the issue persists, please contact us at weblink_support@abaltatech.com with your phone model and vehicle details so we can assist further.

The Apple Music app on iOS does not support WebLink Cast due to Apple’s system-level restrictions and content protection policies.

Why this happens:

  • Apple Music is a native iOS app with built-in Digital Rights Management (DRM).

  • iOS blocks screen mirroring or casting of certain apps—including Apple Music—to external displays for copyright and privacy reasons.

  • This behavior is controlled by iOS, not by WebLink, and affects all casting apps (not just ours).

What you can do instead:

  • Use Bluetooth audio to play Apple Music through your vehicle speakers (without using Cast).

  • Or, try a supported music app within WebLink—such as:

    • Music Player (for local music)

    • ShoutCast

    • YouTube (if music videos are acceptable)

If you need help finding compatible apps or setting up music playback, feel free to contact us at weblink_support@abaltatech.com. We’re happy to assist!

If your audio stops working after a phone call while using WebLink Cast, it’s usually caused by a temporary interruption in the Bluetooth connection between your phone and vehicle.

Step-by-step fix:

  1. End the phone call completely

    • Wait a few seconds after hanging up to allow the system to recover.

  2. Manually reconnect Bluetooth

    • On your phone, go to: Settings > Bluetooth

    • If your vehicle shows “Connected for calls only,” tap it and reconnect for Media Audio

  3. Switch audio source and switch back

    • On your vehicle, temporarily change the source (e.g., switch to Radio), then back to Bluetooth Audio or WebLink

  4. Restart WebLink Cast

    • Close and reopen the WebLink Host app

    • Tap Cast again from the vehicle screen

Still not working?

  • Restart your phone and vehicle display

  • Check that Bluetooth is enabled for both calls and media

  • If it continues, you may want to “Forget Device” under Bluetooth settings, then re-pair your phone with the vehicle

If this issue happens frequently, please contact us at weblink_support@abaltatech.com with your phone and vehicle model. We’re happy to investigate further!

If Bluetooth fallback audio isn’t working while using WebLink Cast, it usually means your phone isn’t routing media audio to your vehicle’s Bluetooth system correctly. This feature is essential for hearing sound when casting apps like YouTube or ShoutCast.

What to check:

  1. Confirm Bluetooth is connected for Media

    • On your phone, go to: Settings > Bluetooth

    • Tap your vehicle’s name

    • Make sure Media Audio is toggled ON

  2. Change the vehicle’s source

    • On your vehicle’s screen, switch to Bluetooth Audio as the source
      (not USB, Radio, or WebLink alone)

  3. Re-launch WebLink Cast

    • Fully close the WebLink Host app

    • Reopen it and tap Cast again from your vehicle screen

  4. Restart both devices

    • Restart your phone and vehicle display

    • Reconnect via Bluetooth before trying WebLink Cast again

Additional tips:

  • On iOS, swipe down to open Control Center, tap the AirPlay icon, and manually select your car as the output

  • On Android, toggle Bluetooth OFF/ON once, then reopen WebLink

  • If you’re using a third-party head unit, ensure it’s updated to the latest firmware version

If fallback audio still doesn’t work, please contact us at weblink_support@abaltatech.com with your phone model, OS version, and vehicle details so we can help troubleshoot.

Video, Display & Calibration Issues

When WebLink Cast is active, touch calibration can sometimes trigger long-press behavior on the iPhone, causing app icons to “wiggle” as if you’re trying to rearrange them.
This usually happens if AssistiveTouch gestures are set to ON, which can simulate a long press instead of a quick tap.

Fix:

  • Go to: Settings > Accessibility > Touch > AssistiveTouch

  • Tap Perform Touch Gestures

  • Set to OFF for more responsive tapping and to avoid triggering icon movement

If the issue persists, please email us at weblink_support@abaltatech.com and include your phone model so we can assist you further.

If you see a message like “WebLink calibration failed” or “WebLink Cast failed to load”, this may be caused by:

  • Incomplete permission setup (especially on Android)

  • Interference from battery optimization or background restrictions

  • OS compatibility issues (especially on Android 14 or newer)

Fixes to try:

  • Fully close and relaunch WebLink Host

  • Ensure all permissions are granted (Accessibility + Notification Access)

  • Disable battery optimization and allow background activity

  • Try restarting both your phone and vehicle head unit

Still having trouble? Reach out to us at weblink_support@abaltatech.com with your phone model and we’ll help you from there.

Zooming, swiping, or pinch gestures may be limited due to:

  • Touch input calibration issues (especially on Android 14+)

  • App-specific restrictions (e.g., some video apps do not allow zoom)

  • iOS AssistiveTouch gesture mode being enabled

Try this:

  • On iPhone: Set AssistiveTouch → Perform Touch Gestures to OFF

  • On Android: Update WebLink Host to the latest version and ensure casting permissions are fully granted

  • Restart the vehicle and try again

For continued issues, contact our support team at weblink_support@abaltatech.com and let us know your phone model for tailored help.

Some Android 14 and 15 devices—particularly non-Samsung models—experience limited or unresponsive touch in Cast mode due to changes in the OS’s accessibility services.

Tips:

  • Make sure Accessibility and Notification Access are both enabled for WebLink Host

  • Use a high-quality USB cable that supports data

  • Update WebLink Host and your Android OS to the latest version

  • If issues continue, contact us at weblink_support@abaltatech.com with your phone model for further guidance

App-Specific Issues

The Weather app requires location permissions and a stable data connection to display forecast data.

Please check:

  • Location is set to “Allow While Using App”

  • Your phone has internet access (mobile data or Wi-Fi)

  • Battery optimization is disabled for WebLink Host

If the issue continues, please email us at weblink_support@abaltatech.com with your phone model and OS version so we can assist.

The WebLink Music app only shows music stored locally on your phone. It does not support streaming music (like Spotify or Apple Music).

Please check:

  • Music files are saved directly on your device (not in the cloud)

  • WebLink Host has permission to access Media & Files

  • For iOS users, ensure Media & Apple Music access is granted

Still not seeing your music? Contact weblink_support@abaltatech.com and we’ll help review your setup.

This could be due to background restrictions or battery optimizations unique to Oppo’s ColorOS.

Fix:

  • Go to: Settings > Battery > App Battery Management

  • Set WebLink Host to “No restrictions”

  • Also enable Autostart and Background Activity

If the problem persists, please reach out to weblink_support@abaltatech.com and let us know your device model and Android version.

Live videos are not currently supported in WebLink Cast due to streaming restrictions and app limitations.

You can still:

  • Watch regular YouTube videos

  • Use YouTube directly on your phone and listen via Bluetooth Audio as a fallback

If you’d like help finding alternative apps or workarounds, contact us at weblink_support@abaltatech.com.

Some third-party links (like YouTube or Google Maps) may not launch properly inside WebLink Browser, especially if:

  • The default app is not set

  • Background data is restricted

  • There are compatibility issues with embedded links

Try:

  • Opening links directly from the app (YouTube or Maps within WebLink Cast)

  • Disabling battery optimization and enabling background data for WebLink Host

If issues continue, let us know at weblink_support@abaltatech.com so we can troubleshoot further.

Android or iPhone-Specific Issues

Samsung smartphones running Android 11 or higher (such as the Samsung Galaxy S20 or S21) have a feature that prevents apps from working in the background unless you exclude those apps from Battery Optimization.

To prevent WebLink from closing on your smartphone, we recommend turning off Battery Optimization in your smartphone settings.

  1. Open Settings
  2. Navigate to Apps
  3. Select Your Apps
  4. Select Battery
  5. Select Battery Optimization
  6. Select All Apps
  7. Locate and select WebLink Host
  8. Toggle the setting Don’t Optimize

Visit https://dontkillmyapp.com/samsung for more information.

This is a known limitation on Samsung Galaxy phones. Turn off Mobile Hotspot in order to use WebLink.

This is a security phone limitation that occurs on Huawei P30 devices when unlocking with a PIN code or pattern.

The information may change over time based on firmware updates on the smartphone or updates to the WebLink Host app.

Android Smartphone Known Limitation Details
Asus Pegasus 3 Connectivity issues with some WebLink head units.
CAT S41 Mouse pointer issues in WebLink Cast.
Galaxy S9 Connectivity issues with some WebLink head units. Does not connect over WiFi with Android 10 or older.
Google Pixel Does not connect over WiFi with Android 10 or older.
Honor Connectivity issues with some WebLink head units.
Huawei Nova 2i Connectivity issues with some WebLink head units.
Huawei P10 Lite Connectivity issues with some WebLink head units.
Huawei P20 Lite Cannot connect to any WebLink head units.
LG G6 Connectivity issues with some WebLink head units.
LG G7 Connectivity issues with some WebLink head units.
Motorola G8 Power Does not connect over WiFi with Android 10 or older.
OnePlus 9 There is a hardware compatibility issue with this phone which causes the WebLink connection to be dropped after a few seconds of being connected to the head unit.
OnePlus Nord CE 5G Cannot establish a wireless WebLink connection.
Experiences a crash when changing screen orientation from portrait to landscape within Settings/App Info menu while Cast is active.
Oppo F9 Connectivity issues with some WebLink head units.
Oppo Reno 8 Slow radio station loading on SHOUTcast due to Oppo’s custom Android OS.
Pixel 2 XL Connectivity issues with some WebLink head units.
POCO X4 PRO 5G Home button in Cast doesn’t return to WebLink on Poco devices due to Poco’s battery management and app handling.
Samsung Galaxy A23 Screen lags and becomes unresponsive with high-resolution default wallpapers in WebLink Cast.
Samsung Galaxy S20 With Android 11 and 12, WebLink Cast will not automatically restart after the phone screen is locked. User must manually restart the Cast app.
Samsung Galaxy S8 Plus Connectivity issues with some WebLink head units.
Sony Xperia L Mouse pointer issues in WebLink Cast.
Sony Xperia XA1 Mouse pointer issues in WebLink Cast.
Vivo X30 Entire landscape screen is not displayed in WebLink Cast.
Xiaomi 12 Home button in Cast doesn’t return to WebLink on Xiaomi devices due to Xiaomi’s battery management and app handling.
Xiaomi Mi Note 2 Connectivity issues with some WebLink head units. WebLink Cast freezes after launch if the OS is Android 8. Cannot connect over WiFi
Xiaomi Redmi Note 4 Connectivity issues with some WebLink head units.
Xiaomi Redmi Note 5 Connectivity issues with some WebLink head units. WebLink Cast freezes after launch if the OS is Android 8.
Xiaomi Redmi Note 5A Home button in Cast doesn’t return to WebLink on Xiaomi devices due to Xiaomi’s battery management and app handling.
Xiaomi Redmi Note 8 Does not connect over WiFi with Android 10 or older.
Xperia Z5 Noise when playing 8bit, 2channel, 44100Hz FLAC audio file.
Oppo Phones and Sub-brands Touch controls do not work in WebLink Cast over WiFi.

This is a known limitation affecting devices running iOS 17. Try pressing the Play/Pause button on your Music Player as a temporary workaround to restore normal playback.

Some Pixel devices, including Pixel 6 and later, have a unique feature that allows them to connect to two WiFi networks simultaneously. This may lead to unexpected disconnections from WebLink. This behavior is a limitation of the Pixel’s dual WiFi feature and is not caused by WebLink itself. To prevent potential disconnections, try temporarily disconnecting from any additional WiFi networks while using WebLink.

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