Tutorials
![Waze (1)](https://helloweblink.com/wp-content/uploads/2023/09/Waze-1-273x300.png)
![cast](https://helloweblink.com/wp-content/uploads/2023/09/cast-2-273x300.png)
![music](https://helloweblink.com/wp-content/uploads/2023/09/music-1-273x300.png)
![youtube](https://helloweblink.com/wp-content/uploads/2023/09/youtube-1-273x300.png)
On iOS
- Install and launch Waze on your smartphone.
- Launch Waze on your vehicle screen.
- Tap on Press to start Broadcast from the home screen of the WebLink app on your smartphone.
- Tap on Start Broadcast from your smartphone.
- Waze will open on your smartphone.
- Accept any permission requests from Waze.
- Input your desired destination on your smartphone to begin navigating.
On Android
If this is your first time launching Waze on your vehicle screen, go to your Android Settings menu and allow WebLink permissions.
Allowing Permissions
- Go to Apps, WebLink Host App and verify:
- Notifications, All WebLink Host App Notifications is On
- Display Over Other Apps is On
- Permissions, Location, Allow Only While Using The App is On and Use Precise Location is On
- Go to Settings, Accessibility, WebLink Host and verify:
- Use WebLink Host is On
- Go to Settings, Notifications, Device & App Notifications, WebLink Host App and verify:
- Allow Notification Access is On
After Allowing Permissions
- Launch Waze on your vehicle screen.
- Tap Start Now on your smartphone.
- You will now see your smartphone display projected onto your vehicle screen.
- Input your desired destination on your smartphone to begin navigating.
Note: Your vehicle screen will use your smartphone orientation. To view in landscape orientation, your smartphone will need to be in landscape orientation.
On iOS
- Launch Cast on your vehicle screen.
- Tap on Press to start Broadcast from the home screen of WebLink on your smartphone.
- Tap on Start Broadcast from your smartphone.
- Swipe up on your smartphone to return to the iOS home screen.
- You will now see your smartphone display projected onto your vehicle screen.
On Android
If this is your first time launching WebLink Cast on your vehicle screen, go to your Android Settings menu and allow WebLink permissions.
Allowing Permissions
- Go to Apps, WebLink Host App and verify:
- Notifications, All WebLink Host App Notifications is On
- Display Over Other Apps is On
- Permissions, Location, Allow Only While Using The App is On and Use Precise Location is On
- Go to Settings, Accessibility, WebLink Host and verify:
- Use WebLink Host is On
- Go to Settings, Notifications, Device & App Notifications, WebLink Host App and verify:
- Allow Notification Access is On
After Allowing Permissions
- Launch Cast on your vehicle screen.
- Tap Start Now on your smartphone.
- You will now see your smartphone display projected onto your vehicle screen.
Note:
- Your vehicle screen will use your smartphone’s orientation. To use landscape orientation, your smartphone will need to be in landscape orientation.
- Smartphone apps available within WebLink Cast are provided by third parties and are subject to change or discontinuation without notice.
- Certain apps may restrict some functions, such as video and music playback.
- For safety reasons, some apps cannot be used while driving.
Overview
The WebLink Music app allows you to play music stored on your smartphone through your vehicle speakers.
Home
- Sort your music library by category using the top bar dropdown.
- Use the Search button to find your favorite tunes. Tap on any result to start playing.
- Tap the Now Playing button to see what’s currently playing.
Now Playing
- View album art and easily control what’s playing.
- Use the Search button to find your favorite tunes. Tap on any result to start playing.
- Tap on List to see what’s playing next.
Widget
- The Music home screen widget allows you to easily control what’s playing right from your home screen. To customize your widgets, go to Apps inside WebLink on your smartphone.
Overview
The YouTube app allows you to watch all of your favorite content right on your vehicle screen.
Trending
- The first screen shows you what’s trending on YouTube.
- Tap on any video to instantly start watching it right on your vehicle screen.
- Tap the top bar dropdown to explore other sections of the app.
Home
- Home allows you to explore videos by category.
Now Playing
- Watch videos and easily control what’s playing.
- Use the Search button to find YouTube videos.
- Tap on List to see what videos are coming up next.
Signing In
Sign in to your YouTube account to personalize your viewing experience:
- Navigate to the Accounts menu in WebLink on your smartphone.
- Tap the toggle button and then Continue to sign in.
- Allow WebLink Host to access your account.
- You may have to restart WebLink on your smartphone.
- Now that you are logged in, use the top bar dropdown on your vehicle screen to browse through Liked Videos, My Playlists, and Subscriptions
Liked Videos, My Playlists, Subscriptions
- These screens are accessible via the top bar dropdown after you signed in using the Accounts menu in WebLink on your smartphone.
Note: For safety reasons, YouTube is not available while driving.
Frequently Asked Questions
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WebLink allows you to change the way you interact with your apps, music, and videos inside your vehicle. WebLink provides you with a modern infotainment system that fits your lifestyle. Download the WebLink Host app for your smartphone and connect to your vehicle.
WebLink uses the power of your smartphone to improve what’s available on your vehicle screen. Over five million people already use WebLink globally to safely access what is relevant to them — right from their vehicle screen.
Note: A compatible WebLink vehicle screen is required. To find out if your vehicle screen is compatible with WebLink, look for a WebLink logo on your product packaging or in the vehicle screen manual.
App compatibility varies by vehicle screen model. To see what apps are available for your model, download the WebLink Host app from the App Store or Google Play.
After connecting your smartphone to your vehicle screen, tap on Apps in the menu on your smartphone to display all available apps.
If you’d like to see more apps added to WebLink, please submit an improvement request.
Look for a WebLink logo on your product packaging or in the vehicle screen manual.
Your smartphone operating system needs to fulfill the following requirements:
iOS
- Version 15.0 or higher
Android
- Version 10.0 or higher
- Minimum hardware requirements of a hardware video decoder, 1.5GHz Dual Core CPU and 2GB of RAM
- Your phone must be Android certified. For a full list, click here.
App availability is defined by the vehicle screen manufacturer. If you’d like to see more apps added to WebLink, please submit an improvement request.
App availability is defined by the vehicle screen manufacturer. If you’d like to see more apps added to WebLink, please submit an improvement request.
WebLink uses the language you have set on your smartphone. If WebLink does not support the language that your smartphone is set to, it will default to English. To change the language, navigate to Settings in WebLink on your smartphone and tap on Language.
To facilitate safe driving conditions, some interactivity and video features are disabled while your vehicle is in motion.
Note:
- Smartphone apps available within WebLink Cast are provided by third parties and are subject to change or discontinuation without notice.
- Certain apps may restrict some functions, such as video and music playback.
If you’d like to see more apps added to WebLink, please submit an improvement request.
To establish a Bluetooth connection, follow these steps:
1. Turn on Bluetooth on your smartphone.
2. Open the Bluetooth menu on your vehicle screen. Review the vehicle screen manual if you have trouble finding the Bluetooth menu.
3. Select the Bluetooth pairing option and select your phone once it has been discovered.
Non-certified USB cables interfere with establishing a connection. Make sure to use certified USB cables that support both data communication and charging capabilities when connecting your smartphone to your vehicle screen. Ensure you connect your smartphone to the appropriate USB port compatible with WebLink, as specified in your in-vehicle device’s owner’s manual.
WebLink has a feature called WebLink Cast that allows you to project your smartphone screen to your vehicle screen. Please note that WebLink does not collect any personal data.
To re-establish the connection to your vehicle screen after restarting your iPhone, you will need to have a passcode enabled on your iPhone. If you do not have a passcode enabled, disconnect and reconnect your USB cable to your vehicle screen.
This is a known phone-specific limitation that occurs due to the use of high-resolution default wallpapers on your Samsung Galaxy A23. Other factors that contribute to this issue are landscape mode orientation and having the sidebar auto-hide option enabled.
In order to improve this issue while in light mode, we recommend not using the high-resolution wallpapers on your phone.
While in dark mode, try the following steps for a better user experience:
- Go to Settings within the WebLink Host app
- Navigate to Cast
- Select Auto-Hide option and disable it or set the sidebar’s size to 50%
This is a known limitation affecting devices running iOS 17. Try pressing the Play/Pause button on your Music Player as a temporary workaround to restore normal playback.
Troubleshooting
Are you experiencing difficulties? Try the steps below.
Problems Connecting
If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:
- Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
- Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
- If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
- Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
- Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
- Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
- On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
- Keep your smartphone unlocked while using WebLink.
If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:
- Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
- Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
- If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
- Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
- Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
- Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
- On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
- Keep your smartphone unlocked while using WebLink.
If you see an error message, WebLink is having issues connecting to the server. Check your internet connection or try again later.
If this is your first time using WebLink, refer to the Quick Start Guide. Otherwise, try the following troubleshooting steps:
- Start by reviewing your vehicle screen manual. You may need to perform additional steps on your vehicle screen in order for WebLink to work.
- Ensure you have downloaded the appropriate WebLink Host app on your smartphone. Click here to download the latest version.
- If you launch WebLink for the first time on your smartphone, accept the Terms of Service prior to connecting to your vehicle screen.
- Connect your smartphone to your vehicle screen using a certified USB cable. Also verify that you are using the correct USB port as described by your vehicle screen manual.
- Some vehicle screens may require you to adjust the settings to enable WebLink. Verify that WebLink enabled in your vehicle screen settings.
- Make sure WebLink is opened in the foreground on your smartphone and that your smartphone is unlocked.
- On iOS, Siri may need to be enabled to establish a connection. Enable Siri by opening your phone Settings app, then choose Siri & Search settings menu.
- Keep your smartphone unlocked while using WebLink.
To re-establish the connection to your vehicle screen after restarting your iPhone, you will need to have a passcode enabled on your iPhone. If you do not have a passcode enabled, disconnect and reconnect your USB cable to your vehicle screen.
Issues with Cast
There is a known limitation where touches or swipe gestures aren’t supported depending on the “Perform Touch Gestures” settings of the iPhone. When the “Perform Touch Gestures” setting is turned “ON”, pressing buttons work as expected, however, swipe gestures on the head unit screen are not possible. When the “Perform Touch Gestures” setting is turned “OFF”, swipe gestures are supported, however, pressing buttons requires a slightly longer press than normal.
If the Home screen icons start to jiggle you can prevent entering arrange mode on iOS while using WebLink Cast if you avoid swiping the app icons. Instead, swipe on a blank space of the home screen or on the bottom portion where the dots are located.
We suggest, adjusting this setting to “ON” or “OFF” and see which setting works best for you. To adjust the “Perform Touch Gestures” setting on your iPhone, go to Settings, Accessibility, Touch, Assistive Touch, Perform Touch Gestures.
In addition, go to Settings, Accessibility, Touch, Assistive Touch and verify the following:
- Assistive Touch is On
- Dwell Control is Off
This is a known limitation of WebLink Cast. Sound from the iOS Music app goes silent when WebLink Cast is started. Other music apps will continue to play sound via Bluetooth and USB.
Some vehicle systems use Bluetooth to transfer audio from the smartphone to the vehicle speakers. To connect your smartphone audio via Bluetooth, please follow the steps in your vehicle screen manual.
For permissions to take effect, you may need to tap the Back button inside your Android settings prior to switching back to WebLink on your smartphone.
To avoid calibration failure while WebLink Calibration is in progress:
- Do not touch your iOS screen.
- Ensure iOS is in portrait orientation.
- Do not tilt or move your smartphone and keep it in an upright position.
- The round Assistive button should not be at the top left position of your iOS screen. Move the Assistive button to any other area on your screen.
- After calibration is completed successfully, go back to the iOS home screen. WebLink Cast will begin broadcasting on the vehicle screen.
If calibration fails due to one of the reasons above, restart the WebLink Cast app to reinitiate the calibration process.
When first establishing a USB connection between Android and your vehicle screen, you are prompted with the following message: WebLink Host App – Open WebLink Host App to handle WebLink Client? Make sure to choose Always open WebLink Host app when WebLink Client is connected.
For the best WebLink Cast experience with Portrait Orientation Lock On, keep your smartphone screen in portrait orientation. To switch to landscape orientation, turn Portrait Orientation Lock Off and ensure iOS is in landscape orientation.
To prevent the WebLink connection from dropping, you will need to change the Battery Optimization in your smartphone settings. You can modify it either from the phone settings or the WebLink app settings.
On Android Smartphone
- Open Settings on your smartphone
- Tap on Battery, Power, or Battery optimization
- Locate and select WebLink Host
- Select Don’t Optimize or Allow in Background
On WebLink Host Android App
- Launch the WebLink Host on your smartphone
- Go to Settings within the app
- Tap on Battery, Power, or Battery optimization
- Select Don’t Optimize or Allow in Background
This is a known limitation of WebLink Cast. Double-tapping or pinching to zoom in WebLink Cast on iOS is not supported.
This is a known limitation related to Xiaomi’s battery management and background apps handling. In order to be able to return to the WebLink Home screen during Cast, follow these steps:
- Allow Overlay permission for WebLink Host App
- Long-press the WebLink Host App icon and navigate to Other permissions
- Inside Other permissions, enable Display pop-up window and Display pop-up windows while running in the background permissions
Additionally, follow these steps for each app for a better user-experience:
- Access the App info
- Navigate to Battery saver
- Change the default setting (usually MIUI Battery saver) to No restrictions
If the above steps didn’t help resolve your issue, you might also need to go through the following steps:
- While both WebLink Host App and Waze are open, access and expand the list of currently running apps.
- Long-press each app until a set of icons appears.
- Select the lock icon for both WebLink Host App and Waze. As a result, the apps will be locked in the background and won’t be accidentally cleared by MIUI battery optimization
Need more help?
This is a known limitation involving non-Samsung Android phones, particularly those running Android OS version 14 and above. Abalta is continuously working to improve compatibility with new Android OS versions. Continue to check back on the Google Play store for future updates that may resolve this issue.
Some Apps Don’t Work
Check the permissions on your smartphone and verify that location access is enabled for WebLink. The Weather app uses location permissions to provide you with accurate data.
- Navigate to Settings in WebLink on your smartphone
- Tap on Permissions
- Allow Location
Check the permissions on your smartphone and verify that media access is enabled for WebLink.
- Navigate to Settings in WebLink on your smartphone
- Tap on Permissions
- Allow Photos on iOS or Files and Media on Android.
This is a known limitation with SHOUTcast and Oppo phones. The slow loading of the radio stations is caused by the custom version of the Android Operating system used on Oppo smartphones.
My Phone Acts Strange
Samsung smartphones running Android 11 or higher (such as the Samsung Galaxy S20 or S21) have a feature that prevents apps from working in the background unless you exclude those apps from Battery Optimization.
To prevent WebLink from closing on your smartphone, we recommend turning off Battery Optimization in your smartphone settings.
- Open Settings
- Navigate to Apps
- Select Your Apps
- Select Battery
- Select Battery Optimization
- Select All Apps
- Locate and select WebLink Host
- Toggle the setting Don’t Optimize
Visit https://dontkillmyapp.com/samsung for more information.
This is a known limitation on Samsung Galaxy phones. Turn off Mobile Hotspot in order to use WebLink.
This is a security phone limitation that occurs on Huawei P30 devices when unlocking with a PIN code or pattern.
The information may change over time based on firmware updates on the smartphone or updates to the WebLink Host app.
Android Smartphone | Known Limitation Details |
---|---|
Asus Pegasus 3 | Connectivity issues with some WebLink head units. |
CAT S41 | Mouse pointer issues in WebLink Cast. |
Galaxy S9 | Connectivity issues with some WebLink head units. Does not connect over WiFi with Android 10 or older. |
Google Pixel | Does not connect over WiFi with Android 10 or older. |
Honor | Connectivity issues with some WebLink head units. |
Huawei Nova 2i | Connectivity issues with some WebLink head units. |
Huawei P10 Lite | Connectivity issues with some WebLink head units. |
Huawei P20 Lite | Cannot connect to any WebLink head units. |
LG G6 | Connectivity issues with some WebLink head units. |
LG G7 | Connectivity issues with some WebLink head units. |
Motorola G8 Power | Does not connect over WiFi with Android 10 or older. |
OnePlus 9 | There is a hardware compatibility issue with this phone which causes the WebLink connection to be dropped after a few seconds of being connected to the head unit. |
OnePlus Nord CE 5G | Cannot establish a wireless WebLink connection. Experiences a crash when changing screen orientation from portrait to landscape within Settings/App Info menu while Cast is active. |
Oppo F9 | Connectivity issues with some WebLink head units. |
Oppo Reno 8 | Slow radio station loading on SHOUTcast due to Oppo’s custom Android OS. |
Pixel 2 XL | Connectivity issues with some WebLink head units. |
POCO X4 PRO 5G | Home button in Cast doesn’t return to WebLink on Poco devices due to Poco’s battery management and app handling. |
Samsung Galaxy A23 | Screen lags and becomes unresponsive with high-resolution default wallpapers in WebLink Cast. |
Samsung Galaxy S20 | With Android 11 and 12, WebLink Cast will not automatically restart after the phone screen is locked. User must manually restart the Cast app. |
Samsung Galaxy S8 Plus | Connectivity issues with some WebLink head units. |
Sony Xperia L | Mouse pointer issues in WebLink Cast. |
Sony Xperia XA1 | Mouse pointer issues in WebLink Cast. |
Vivo X30 | Entire landscape screen is not displayed in WebLink Cast. |
Xiaomi 12 | Home button in Cast doesn’t return to WebLink on Xiaomi devices due to Xiaomi’s battery management and app handling. |
Xiaomi Mi Note 2 | Connectivity issues with some WebLink head units. WebLink Cast freezes after launch if the OS is Android 8. Cannot connect over WiFi |
Xiaomi Redmi Note 4 | Connectivity issues with some WebLink head units. |
Xiaomi Redmi Note 5 | Connectivity issues with some WebLink head units. WebLink Cast freezes after launch if the OS is Android 8 |
Xiaomi Redmi Note 5A | Home button in Cast doesn’t return to WebLink on Xiaomi devices due to Xiaomi’s battery management and app handling. |
Xiaomi Redmi Note 8 | Does not connect over WiFi with Android 10 or older. |
Xperia Z5 | Noise when playing 8bit, 2channel, 44100Hz FLAC audio file |
This is a known limitation affecting devices running iOS 17. Try pressing the Play/Pause button on your Music Player as a temporary workaround to restore normal playback.